The Financial Commission is an independent external dispute resolution (EDR) organization for consumers and traders who are unable to resolve disputes with their financial services provider. Every member of the Financial Commission is protected by the Commission’s Compensation Fund.
The Compensation Fund acts as an insurance policy for members’ clients.
The Compensation Fund is financed by the Financial Commission through the allocation of 10% of the monthly membership dues to the fund.
It is very important to understand that funds will only be used for a judgment that has been made by the Financial Commission; a member’s entire client base is not entitled to a payout from the compensation fund.
The Compensation Fund will only cover judgments that have been made by the Financial Commission of up to €20,000 per case.
The Dispute Resolution Process could be found following this link